SpeakUp vs Convercent

Experience Unmatched Support

We know the struggles with unreliable and poor customer support. With SpeakUp, you get efficient customer support that's always reachable, plus a 0% dissatisfaction rate in customer support based on the NPS Survey 2024.

"SpeakUp offers a very responsive client support system within a confidential environment for people to speak up"

Denise Bao | Group Compliance Manager, Nestlé

Trusted by 500+ enterprises operating worldwide

Switch to SpeakUp to upgrade your reporting experience

Traditional whistleblowing platforms might seem reliable, but they often fall short when it really matters. Here’s why relying on them could put your organisation at risk:

Without SpeakUp

Risk reputational damage
Non-responsive customer support
Call center lacks sufficient resources to serve customers
High barrier & difficult intake procedures causing intake mistakes

With SpeakUp

Listen for a change
Customer-centric whistleblowing solution with dedicated support and knowledge portal
Low-barrier reporting via web, app and phone messages
ISO and ISAE certified to meet the highest security and privacy standards

Discover the difference SpeakUp makes

Don’t settle for poor customer support. Make the switch to SpeakUp

Switching to SpeakUp is smooth and easy, and get customer care from dedicated experts who are always there for you.

"Switching to SpeakUp was a breeze. The system's accessibility made it easy for our team to report issues, and the machine translation feature exceeded our expectations. We couldn't be happier with the transition from our previous platform."

Jan Haglund

Director Group Internal Audit, SSAB

"I would recommend SpeakUp to any organisation seeking to cut down administrative workload and benefit from a user-friendly case management tool with easily customisable fields, while not compromising on confidentiality, privacy and overall compliance"

Daniel R. Roland

Head of Investigations, Yara International

Your whistleblowing and misconduct data is safe with us

SpeakUp is routinely audited and accredited by global privacy and security standards. These are relevant to regulations like the EU Whistleblowing Directive.

Global Certifications

We highly value information security & privacy standards. Our organization is ISO27001 certified, and follows the guidelines of ISO27002 and ISO27701.

Global Audit Standards

Our platform is fully audited according to ISAE3000 Type II/SOC2 and TISAX on a quarterly basis. This level of assurance goes far beyond bi- or tri-annual ISO certifications.

Private & Secure

You will become compliant with all relevant regulation, like the European Whistleblower’s Directive, The German Supply Chain Act, the GDPRNIS2 guideline and the DORA guideline.

FAQs

Still not sure about using SpeakUp? Please take a look at some of the most frequently asked questions about our software, below.

Why should you choose the SpeakUp Whistleblowing System?

The SpeakUp Whistleblowing platform helps your organisation to detect internal misconduct early. Stay informed. Take action. Prevent things from going awry. People fear retaliation. They are deterred by complex regulations. To lower these barriers, we have developed a completely anonymous and user-friendly solution for reporting misconduct.

Is the SpeakUp reporting system truly anonymous?

Yes, the SpeakUp system supports fully anonymous and confidential reporting.

How do the voice support features work within the SpeakUp reporting system?

In the SpeakUp process, there are no call handlers or real-time interpreters processing the data during the conversation. Instead, the message is transcribed and translated word for word. This means that one isn't reliant on human summaries that could otherwise lead to information loss. Additionally, both the original language and the translated text are forwarded. This transparency allows for verification of the translation at any time.