Frequently asked questions

We’ve compiled answers to the most frequently asked questions about whistleblowing in general, SpeakUp’s system, and our privacy and security assurances. Get in touch if you have further questions.

About whistleblowing

What is whistleblowing software?

Whistleblowing software, also known as anonymous reporting software or ethics reporting software, is a specialised tool or platform designed to facilitate the reporting and management of whistleblowing cases within organisations.

It provides a secure and confidential channel for individuals to report instances of misconduct, fraud, or unethical behaviour.

Why should organisations implement a whistleblowing system?

Our SpeakUp software solution  provides the necessary tools to start listening to anonymous voices from within the organisation. That is of paramount importance for organisations to transition to a culture where people feel free to report wrongdoings.

What are the risks of not having a whistleblowing tool?

Not having a whistleblowing tool in place can pose several risks to an organisation. Whistleblowing tools are essential mechanisms that allow employees, customers, or other stakeholders to report misconduct, unethical behaviour, or any violations within the company.

Without such a tool, the following risks may arise: undetected misconduct, lack of transparency, negative work culture, or reputational damage.

A well-implemented whistleblowing tool promotes a culture of ethics, transparency, and accountability within an organisation, reducing the risk of financial losses, legal repercussions, and reputational harm.

It encourages employees and stakeholders to come forward with their concerns, enabling early detection and resolution of potential problems.

Why should you choose the SpeakUp whistleblowing system?

The SpeakUp whistleblowing platform helps your organisation detect internal wrongdoings early. Be in the know. Take action. Avoid things getting out of hand.

People fear retribution. They are scared away by complex compliance box ticking. To lower thresholds, we’ve developed a fully anonymous and user-friendly way to report wrongdoings.

About our product

How do the language support features work?

In the SpeakUp process, there are no call handlers or real-time interpreters processing the data during the conversation. Instead, the message is transcribed and translated word for word. This means that one isn't reliant on human summaries that could otherwise lead to information loss.

Additionally, both the original language and the translated text are forwarded. This transparency allows for verification of the translation at any time.

Is the SpeakUp whistleblowing system truly anonymous?

Yes, the SpeakUp system supports fully anonymous and confidential reporting.

What is a channel within the SpeakUp system?

A channel consists of three reporting options: web, phone, and app. Logically, each channel has a unique URL for the web, organisation code for the phone, and QR code for the app. These are different ways in which a reporter can leave their messages through.

What is a domain within the SpeakUp system?

A Domain is similar to a vault. It is where Issues are stored. A Domain may receive Issues from its Channel(s), or from a User manually moving Issues into it.

Users may be granted access to the Domain in order to see the Issues stored within the Domain. However, Users who are not part of the Domain can still be invited to specific Issues within the Domain. This does not give them access to all Issues within the Domain.

About our assurances

Is SpeakUp compliant with GDPR?

SpeakUp enables you to be compliant in a complex field of privacy regulations, such as the GDPR, data retention guidelines, and data localisation requirements.

Is SpeakUp compliant with ISO standards?

Our Privacy & Security System is built according to internationally renowned standards. We are the only player in the market combining information security (ISO27001/ ISO27002) and privacy (ISO27701) standards.

Is SpeakUp compliant with ISEA3000 Type II?

Our Privacy & Security System is audited every quarter on the basis of ISAE3000 Type II. This means that tangible proof exists that we have fully integrated and effective procedures in place in our day-to-day operations. In other words, this level of assurance goes far beyond bi- or tri-annual ISO certifications.

Is SpeakUp compliant with the EU Whistleblowing Directive?

SpeakUp is a tool to help organisations to be compliant with the requirements of the European Whistleblower Protection Directive. SpeakUp complies with the requirements of the Directive for a secure and confidential internal reporting channel.

Organisations also need to check whether their other internal reporting channels and follow-up procedures meet the minimum requirements of the Directive.

Why is encryption important for whistleblowing software?

Encryption is crucial for protecting of the reporter’s identity and company data. SpeakUp uses the highest level of encryption for your data at rest and in motion.

Why is multi-factor authentication (MFA) crucial for whistleblowing software?

Multi-Factor Authentication (also known as two-factor authentication, or 2FA) is an authentication method that uses, in addition to a username and password, one or more tools to validate a user's identity. Due to the sensitive information within SpeakUp we advise that you enable MFA to strengthen security.

Still have questions?

Feel free to get in touch or book a demo of SpeakUp's whistleblowing platform.

"SpeakUp enables a centralised and transparent process, and given its offerings, it is very cost-effective."

Michael Faske

Head of EMEIA Financial Services Forensic & Integrity Practice, EY

Everything you need to know about whistleblowing

Stay on top of your whistleblowing management expertise by keeping it up-to-date. Dive into our blog to discover what lies ahead for whistleblowing.

Top 5 compliance and ethics challenges in 2025

What are the top 5 compliance and ethics challenges for 2025? From regulatory updates to whistleblower protections, read this blog to know what to expect and combat it with actionable insights for organisations.

Examples of whistleblowing in the workplace

Whistleblowers play a big role in the integrity and accountability of organisations. Those who speak up risk their careers and reputations to uphold ethical standards. Here, we explore notable examples of whistleblowing in the workplace, the changes these brave individuals ignited, and the broader implications for creating a culture of accountability.

What is the corporate governance code in UK?

The UK corporate governance code is a key framework for building trust and sustainable practices in organisations. With rising expectations from stakeholders, including investors, employees, and the public, it’s more critical than ever for companies in the UK to understand and apply the Code's principles. This article explores the Code's significance and its implications for UK businesses.

Here's why compliance experts around the world choose SpeakUp:

“Our previous sytem was web-based and allowed for email reporting, but it was seldom used. In hindsight, we see that anonimity significantly lowers the barriers for reporting.”

Fredrik Hallgren

Head of Compliance, Sinch

“Using SpeakUp [...] is about creating a space where nearly 5 million people feel heard and trusted to report issues.”

Miriam Reijnen

Coordinator for the Centre of Safe Sports

“Straightforward / user-friendly, reliable. Configurable to our company needs. Best in class customer support. SpeakUp comes highly recommend as future-proof whistleblowing tooling.”

Vivianne Weehuizen

Former Compliance Manager, Friesland Campina

“SpeakUp is always looking to improve and has proven to be a reliable and dedicated partner since 2006.”

Dieuwke Visser

Senior Compliance Counsel, Randstad

“SpeakUp has the best value for money on the market. It is easy to setup, flexible to use and has very supportive staff.”

Giulio Bergadano

Investigation Governance,
Iveco Group

“Knowing SpeakUp as well as multiple other tools, I can confidently say that SpeakUp is the best tool I have worked with.”

Rachaad Barri

Craft Lead AML, TMNL